Resources
You can use this document to help know who you can talk to if you have a problem at work in the PALM scheme.
Remember, if you need help at any time, call the PALM support line on 1800 51 51 31, email…
Attachment Size How to raise an issue or grievance - English.pdf 225.99 KB Attachment Size How to raise an issue or grievance - Bislama.pdf 143.23 KB Attachment Size How to raise an issue or grievance - Fijian.pdf 141.21 KB Attachment Size How to raise an issue or grievance - Fijian Hindi.pdf 238.31 KB Attachment Size How to raise an issue or grievance - Gilbertese.pdf 142.03 KB Attachment Size How to raise an issue or grievance - Nauruan.pdf 142.43 KB Attachment Size How to raise an issue or grievance - Samoan.pdf 145.18 KB Attachment Size How to raise an issue or grievance - Solomon Islands Pidgin.pdf 141.52 KB Attachment Size How to raise an issue or grievance - Tetum.pdf 145.51 KB Attachment Size How to raise an issue or grievance - Tok Pisin.pdf 142.08 KB Attachment Size How to raise an issue or grievance - Tongan.pdf 183.01 KB Attachment Size How to raise an issue or grievance - Tuvaluan.pdf 195.85 KB
This product has been developed to provide information about the Emergency Support Fund, which offers short‑term assistance to eligible Pacific Australia Labour Mobility (PALM) scheme workers experiencing a crisis or unforeseen emergency. …
Attachment Size Emergency Support Fund information factsheet.docx 164.92 KB Attachment Size Emergency Support Fund information factsheet.pdf 180.01 KB
These resources provide information to help Pacific Australia Labour Mobility (PALM) scheme workers understand how to access their superannuation, and to support employers and others who assist them.
The resources below explain how…
Attachment Size Superannuation access for workers poster.pdf 6.24 MB Attachment Size Superannuation access after workers passes factsheet.pdf 1.73 MB Attachment Size Supporting workers with superannuation access factsheet.pdf 1.74 MB
This document provides answers to frequently asked questions regarding the PALM scheme health insurance panel.
Attachment Size Health insurance panel frequently asked questions.docx 154.93 KB Attachment Size Health insurance panel frequently asked questions.pdf 145.21 KB
This guide will help you keep your skin healthy while you are working in Australia. If you are worried about your skin, talk to your employer or visit a doctor.
Attachment Size Caring for your skin - English.pdf 386.24 KB Attachment Size Caring for your skin - Bislama.pdf 377.48 KB Attachment Size Caring for your skin - Fijian Hindi.pdf 420.58 KB Attachment Size Caring for your skin - Fijian.pdf 376.52 KB Attachment Size Caring for your skin - Gilbertese.pdf 375.64 KB Attachment Size Caring for your skin - Nauruan.pdf 377.27 KB Attachment Size Caring for your skin - Samoan.pdf 387.31 KB Attachment Size Caring for your skin - Solomon Islands Pidgin.pdf 376.75 KB Attachment Size Caring for your skin - Tetum.pdf 378.13 KB Attachment Size Caring for your skin - Tok Pisin.pdf 376.89 KB Attachment Size Caring for your skin - Tongan.pdf 399.98 KB Attachment Size Caring for your skin - Tuvaluan.pdf 376.39 KB
This document contains information to support Pacific Australia Labour Mobility (PALM) scheme employers, workers and other stakeholders impacted by the severe weather events in Queensland.
Attachment Size Queensland severe weather events - frequently asked questions - January 26.docx 188.04 KB Attachment Size Queensland severe weather events - frequently asked questions - January 26.pdf 232.98 KB
This document contains information to support Pacific Australia Labour Mobility (PALM) scheme employers, workers and other stakeholders impacted by the Victorian bushfires.
Attachment Size Victorian bushfires - frequently asked questions - January 26.docx 187.2 KB Attachment Size Victorian bushfires - frequently asked questions - January 26.pdf 235.47 KB
This is a guide to loans, credit cards and phone plans in Australia. It explains what loans are, what to look out for, and how to get help if you’re not sure.
Before taking out a loan, always ask yourself: Can I save my money to buy…
Attachment Size Understanding loans and credit - English.pdf 152.22 KB Attachment Size Understanding loans and credit - Bislama.pdf 128.73 KB Attachment Size Understanding loans and credit - Fijian Hindi.pdf 175.3 KB Attachment Size Understanding loans and credit - Fijian.pdf 127.24 KB Attachment Size Understanding loans and credit - Gilbertese.pdf 127.13 KB Attachment Size Understanding loans and credit - Nauruan.pdf 128.65 KB Attachment Size Understanding loans and credit - Samoan.pdf 127.46 KB Attachment Size Understanding loans and credit - Solomon Islands Pidgin.pdf 128.14 KB Attachment Size Understanding loans and credit - Tetum.pdf 131.02 KB Attachment Size Understanding loans and credit - Tok Pisin.pdf 127.98 KB Attachment Size Understanding loans and credit - Tongan.pdf 158.5 KB Attachment Size Understanding loans and credit - Tuvaluan.pdf 132.96 KB
PALMLearn is a learning site dedicated to supporting PALM scheme employers, their staff, host employers and other stakeholders meet their obligations under the…
Attachment Size PALMLearn registration factsheet.docx 408.39 KB Attachment Size PALMLearn registration factsheet.pdf 296.37 KB
PALMLearn is a learning site dedicated to supporting PALM scheme employers, their staff, host employers and other stakeholders meet their obligations under the…
Attachment Size PALMLearn login factsheet.docx 972.23 KB Attachment Size PALMLearn login factsheet.pdf 655.04 KB
PALMLearn is a learning site dedicated to supporting PALM scheme employers, their staff, host employers and other stakeholders meet their obligations under the…
Attachment Size PALMLearn course finder factsheet.docx 1.55 MB Attachment Size PALMLearn course finder factsheet.pdf 865.34 KB
These case studies have been created to help short-term Pacific Australia Labour Mobility (PALM) scheme workers understand minimum hour and pay requirements under the PALM scheme.
Attachment Size Minimum hours case studies for workers - English.pdf 929.22 KB Attachment Size Minimum hours case studies for workers - Bislama.pdf 884.13 KB Attachment Size Minimum hours case studies for workers - Fijian.pdf 877.28 KB Attachment Size Minimum hours case studies for workers - Fijian Hindi.pdf 966.64 KB Attachment Size Minimum hours case studies for workers - Gilbertese.pdf 873.18 KB Attachment Size Minimum hours case studies for workers - Nauruan.pdf 870.85 KB Attachment Size Minimum hours case studies for workers - Samoan_1.pdf 875.95 KB Attachment Size Minimum hours case studies for workers - Solomon Islands Pidgin.pdf 870.42 KB Attachment Size Minimum hours case studies for workers - Tetum.pdf 878.62 KB Attachment Size Minimum hours case studies for workers - Tok Pisin.pdf 872.96 KB Attachment Size Minimum hours case studies for workers - Tongan.pdf 874.64 KB
This decision tree has been created to help Pacific Australia Labour Mobility (PALM) scheme workers understand the differences between short-term and long-term employment streams.
Attachment Size PALM scheme worker employment types decision tree - English.pdf 143.23 KB
This document outlines how personal and sensitive information is collected, used, and disclosed by the Department of Employment and Workplace Relations (DEWR) in relation to the Pacific Australia Labour Mobility (PALM) scheme.
It…
Attachment Size Privacy Collection Statement - PALM scheme employer application form.docx 242.01 KB Attachment Size Privacy Collection Statement - PALM scheme employer application form.pdf 253.91 KB
Road rules in Australia are different from the rules in Pacific island countries and Timor-Leste. Before driving in Australia, make sure you have a current driver’s license. You must also check that your license can be used in the area in…
Attachment Size General road rules guide - September 2025.pdf 121.33 KB Attachment Size General road rules guide - Bislama - September 2025.pdf 121.84 KB Attachment Size General road rules guide - Fiji Hindi - September 2025.pdf 156.71 KB Attachment Size General road rules guide - Gilbertese - September 2025.pdf 119.3 KB Attachment Size General road rules guide - Nauruan - September 2025.pdf 121.19 KB Attachment Size General road rules guide - Samoan - September 2025.pdf 126.05 KB Attachment Size General road rules guide - Solomon Islands Pidgin - September 2025.pdf 120.8 KB Attachment Size General road rules guide - Tongan - September 2025.pdf 117.32 KB Attachment Size General road rules guide - Tetum - September 2025.pdf 122.7 KB Attachment Size General road rules guide - Tok Pisin - September 2025.pdf 120.59 KB Attachment Size General road rules guide - Tuvaluan - September 2025_0.pdf 119.94 KB